More than 770 restaurants order on their own, in their own portal

A Canadian supplier of kitchen equipment and smallwares for restaurant chains such as Wendy's, Swiss Chalet and Pür & Simple.
Kitchen equipment for restaurant chains, Canadaedgefoodequipment.com

“Locations order on their own now. My team no longer has to re-check every order form.”

JP Cesario, Edge Food EquipmentVisit the site

Built with

  • Shopify B2B
  • Next.js
  • Sage 300
  • AutoQuotes
  • Freightcom
  • Azure
  • GA4
  • Shopify B2B
  • Next.js
  • Sage 300
  • AutoQuotes
  • Freightcom
  • Azure
  • GA4

By the numbers

chains with their own portal
6
locations
770+
orders since July
1,098

The problem

Edge equips kitchens for chains like Wendy's, Swiss Chalet and Dave's Hot Chicken. Every chain has its own deal: fixed products, fixed prices, its own payment terms. All of it lived in Excel. Orders came in by email and phone and had to be keyed in by hand.

One Wendy's account with access to 482 locations

What we did

On Shopify B2B we built one portal platform with a separate environment per chain. Staff log in with a code, pick their location and see only their own range at the agreed price. Product data and prices come from AutoQuotes every day. Every paid order flows into Sage 300 automatically, on the right customer and location. A new chain joins through a fixed intake.

Dashboard with recent orders from several Wendy's locations

What it delivers

Since mid-July, 1,098 orders came in from 422 locations, and all 1,098 are in Sage without anyone keying them in. Wendy's franchisees order the full opening kit for a new location from one list. Swiss Chalet finds parts in a 3D model of the oven. And the portals belong to Edge, with no monthly licence.

Finding parts in a 3D model of the Swiss Chalet rotisserie oven

Highlights

Every order in Sage

1,098 orders from 422 locations are in Sage 300 without anyone keying them in. If Sage is down, the order waits in a queue.

A portal per chain

Wendy’s, Swiss Chalet and the other chains see their own logo, range and prices.

The opening list in one go

Pick single or dual line and the kit for a new location is ready: 186 products for single line.

Find parts in 3D

Click a number on the 3D model of the oven and you land on the right part.

More visuals

Equipment catalogue in the Wendy's portal with 140 products
Product page in the portal with specifications, documents and shipping information
Single-line opening list for Wendy's: 186 products, quantities pre-filled

Which process costs your team the most time right now?

Describe it in one message. We calculate what it currently costs you in licences and manual work and tell you honestly whether custom software is worth it. Even if the answer is no.